SureDeal Services Program
Access Pre-Sales Knowledge, Guidance and Support
The OAISYS SureDeal Services program provides comprehensive pre-sales support to ensure the proper design of solutions that effectively meet customer requirements, facilitating a straightforward and trouble-free sales experience. These support functions are provided by our field-based Regional Sales Managers and internally-based Sales Engineers, and also through helpful tools that can be accessed via the OAISYS Web site.
Nothing is more powerful than a live demonstration showing exactly how an OAISYS solution can meet a customer’s unique business requirements. OAISYS Regional Sales Managers and Sales Engineers are equipped to deliver customized, highly compelling demonstrations of our software either in-person or via web meeting. In both cases, customers can experience our products in actual use, not just a simulated presentation.
After a customer has had the opportunity to fully experience a demonstration of our solutions in action and understands how it can benefit their business operations, our Sales Management and Sales Engineering teams are prepared to assist resellers with developing a complete and accurate solution configuration.
OAISYS stands behind each and every sale, and to prove this, we offer the OAISYS SureDeal Satisfaction Guarantee. Just by completing some simple pre-sales technical discovery requirements and by utilizing our free JumpStart Services installation support, customers can lock in a 60-day money-back satisfaction guarantee. Interested customers can contact their Authorized OAISYS Partner for additional information on this program.
The SureDeal Guarantee also includes options for reimbursement of some or all associated labor expenses, ensuring OAISYS Partners are covered as well. Partners should contact their OAISYS sales representative for more details along with terms and conditions of the program.