Contact OAISYS

Phone Number 1-888-496-9040

EmailEmail Support

Software Downloads

PLEASE READ BEFORE CONTINUINGSoftware Downloads

Our Technical Support Center is located in Mesa, Arizona. Arizona is in the Mountain Standard Time (MST) zone and does not observe Daylight Savings Time. Standard technical support services are available during normal business hours 5:30 a.m.– 5 p.m. MST.

All other after-hours support projects are subject to a fee and dependent on the schedule and availability of OAISYS Professional Services personnel. Please contact Technical Support at support@oaisys.com for scheduling or additional information.

Thinking of Upgrading to 8.0?

Any hardware that originally shipped with Tracer/Talkument version 5.x or below is not compatible for OAISYS version 8 software. OAISYS Recording Systems shipped in 2008 and prior may require a hardware refresh. Please contact Sales Engineering for more information on hardware refresh options (se@oaisys.com).

Contact Support if you are doing any out of the box 3rd party integration to review compatibility and any further upgrade requirements.

7.x to 8.0 - These updates support in place upgrades, simply run the setup file. This will stop services, install software, and restore registry settings. Please remember with 6.2 (and above) Management Studio does require an update to Direct X. See the 3rd Party Section below to get update if needed.

Instructions for upgrading to version 8.0 can be found here.

OAISYS Setup Files

OAISYS Stand-Alone PVD Player

 

Contact Product Management to obtain Stand-Alone PVD Player

8.0 released 4/25/2014 What's New

8.0.1228

Contact Technical Support to obtain OAISYS-branded 64-bit setup file

Contact Technical Support to obtain Mitel-branded 64-bit setup file

Contact Technical Support to obtain 32-bit setup file

7.4 released 10/8/2013 What's New
7.4.1215 Contact Technical Support to obtain setup file

Internet Explorer Plug-In
3.1.16
Download Zip with Document

OAISYS VMware Templates

Windows 7 with SQL Express  
Contact Technical Support to obtain VMware template
Windows 7 with SQL Workgroup  
Contact Technical Support to obtain VMware template
Windows Server 2008 R2 with SQL Express   Contact Technical Support to obtain VMware template
Windows Server 2008 R2 with SQL Workgroup   Contact Technical Support to obtain VMware template

3rd Party Setup Files

.NET Framework 4.0

 
.NET Framework 4.5   Download
Ai-Logix Driver 5.9 - 64 Bit   Download
SQL Server 2008 Express (Adv) 64 Bit   Download
Sentinel USB key driver (purple/black) includes Windows 2012 7.6.6 Download
DirectX End User Runtime June 2010 Download
PHP Files for Mobile Recall   Download