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OAISYS Professional Services

Expert Support for Fast Deployment and Streamlined PerformanceOAISYS Professional Services

We recognize that some OAISYS customers may have special circumstances surrounding their solution installation that can require a more direct and proactive level of deployment support beyond that offered by our JumpStart Services program.

To meet the needs of those businesses, we offer OAISYS Professional Services. By utilizing OAISYS Professional Services, customers can leverage their OAISYS investment with our proven expertise to optimize overall business performance benefits and accelerate time-to-value.

OAISYS Professional Services team members are highly experienced in solution implementation, process integration and deployment best practices. They work closely with the customer and reseller to ensure success throughout the planning, installation and product use phases. Their goal is to facilitate the streamlined implementation of an OAISYS call recording solution, helping customers to successfully and efficiently meet their business objectives.

The OAISYS Professional Services portfolio includes our Pre-Configuration Remote Installation and On-Site Installation Services. Both options provide expert solution deployment and installation through a combination of off-site preliminary setup in our lab environment and additional on-site configuration assistance over the phone and via the internet or in person.

For OAISYS Professional Services pricing and ordering information or for scheduling and availability, please contact us at pro-serv@oaisys.com

Some important notes regarding the use of OAISYS Professional Services: Information

  • Pre-Configuration Remote Installation Service requires two weeks advance notice for scheduling and planning purposes, while our On-Site Installation Service requires 30 days advance notice. 
  • A scheduled pre-deployment conference call including the customer, OAISYS Authorized Reseller sales contact or project manager and installation technician is recommended to properly establish technical expectations and optimize service efficiency.
  • Customer must make available an on-site contact having familiarity with the network environment and PBX equipment. In the case of Remote Installation Service, customer must also ensure that remote access to the system via the Internet is made available.